1. Acceptance of these terms
By accessing or using TGX Account, creating an account, or placing an order, you agree to follow these Terms of Service and any product-specific conditions displayed before checkout. If you do not agree, do not use the platform.
2. Eligibility and account security
- You must be legally permitted to use the service in your location and meet any applicable age requirements.
- Provide information that is accurate and keep your registration details up to date.
- You are responsible for keeping your password and sign-in credentials confidential and for activity carried out through your account.
- Notify the platform through its official support channel if you believe your account has been accessed without permission.
3. Orders and product information
Review the product description, quantity, delivery method, price, warranty information and any restrictions before placing an order. Product availability may change. An order is subject to the confirmation and processing shown by the platform.
Do not assume that two products have identical features or warranty conditions. The details shown on the relevant product page and at checkout apply to that order.
4. Payments and account balance
Use only the payment methods and payment instructions presented by TGX Account. Check the network, asset, address and amount carefully before sending a payment. A transfer sent using an incorrect network or to an incorrect address may be unrecoverable.
Deposits, credits, fees and order totals are recorded according to the transaction status displayed by the platform. Do not send payment to an address or contact that is not provided through an official TGX Account page or verified support channel.
5. Delivery, warranty and support
Delivery timing depends on the method and estimated time shown on the product page or checkout. For manual delivery, follow the instructions provided with the order and communicate through the official order or support channel.
Any warranty or replacement commitment is limited to the conditions and duration stated for the specific product. Contact support with the relevant order details if you experience a delivery or product issue.
6. Cancellations, refunds and disputes
Refunds, replacements and dispute outcomes are assessed using the order details, product-specific terms, delivery records and relevant communications. Where a dispute option or response deadline is shown in your order, follow that deadline and provide clear supporting information.
Submitting a dispute does not guarantee a refund. Do not open duplicate or misleading claims. The platform may request additional information before reaching a decision.
7. Acceptable use
You must not use TGX Account to break applicable laws, deceive other users, interfere with platform security, abuse payment systems, distribute malware, impersonate support staff, or attempt unauthorized access to another person's account or data.
You must also respect the rules and terms of the third-party services associated with any account or digital item you purchase. TGX Account does not authorize unlawful or prohibited use of third-party services.
8. Platform availability and third-party services
We may update, suspend or discontinue parts of the platform for maintenance, security, operational or legal reasons. Third-party services are controlled by their respective providers and may change their features, access rules or availability independently of TGX Account.
9. Limitation and responsibility
To the extent permitted by applicable law, TGX Account is not responsible for indirect or consequential losses arising from service interruptions, third-party changes, user error or use of products contrary to their stated conditions. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
10. Changes to these terms
These terms may be updated as the platform changes. The current version will be published on this page. Continued use of TGX Account after an update means you accept the revised terms, to the extent permitted by applicable law.
11. Contact and support
For questions about these terms, an order, delivery or a dispute, contact TGX Account through the support channels listed on the official website. Be careful of people impersonating TGX Account staff and never share your password or one-time verification codes.